Getting Started

Getting Started at AppState

To aid with your transition into The Appalachian Community, we have included a step-by-step checklist and other resources containing information on required paperwork for new employees, how to obtain your AppCard (University ID), and University Parking Permit.

Step 1

Complete the Human Resources Employee Online Forms in AppState's Onboarding Module

**All New Hire Employment forms are completed and submitting using the onboarding module (see below). You can also download/view the New Employment Paperwork Packet

Login to the Onboarding Module
Use your email address as your username and the temporary password sent to you from Human Resources with the subject line "Employment Forms- Appalachian State University". You will then be prompted to create a new password.
Create a new password (be sure to retain this information for future use)
Click on the "Needs Attention" tab
Review, sign, and approve the 18 required forms (see example below)

HR Onboarding Module

Important I-9 Form Information

The I-9 form (Proof of eligibility to work in the United States) must be completed and witnessed by an HR representative no later than 3 working days after your official employment start date. You complete Section One of the I-9 form in the Onboarding Module. HR will complete Section Two of the I-9 after ID verification. Please visit the HR Office with the acceptable forms of identification preferably no later than your first day of employment.

Step 2

Enroll in Duo 2-Factor Authentication

Two-factor authentication with Duo is required for all incoming AppState Faculty & Staff.

Note: You cannot access any of our AppState services (such as Google Apps, AsULearn, Banner, Yomart, etc) without enrolling in Duo Authentication first.

For more detailed instructions, visit the Duo 2-Factor Authentication Help Page.

Benefits of 2-Factor Authentication

It is the single, most effective step that you can take to keep your AppState accounts secure
You only have to update your password once a year (instead of every 90 days)
You can use your smartphone for 2-factor authentication

Instructions

Step 1: Logging into Duo
- After creating your AppState password, you can now login to your Google Apps account or another university service
- After logging in, you will see the “Start setup” screen to finalize DUO enrollment.
  - Note: If you do not see this screen, log out and sign in again
- Click "Start Setup"

- Choose your device (see instructions below for adding multiple devices)

- Enter your cell phone number with the area code.
  - Click on the checkbox to confirm the number you entered is correct
  - Click "Continue"
- Choose your phone type (i.e. iPhone, Android, etc)

Step 2: Download Duo Mobile on your smartphone (make sure that the app you download looks like the one you pictured below)

Duo Mobile App screen image

- When prompted, allow notifications & approve access to your device's camera. When finished, click "I have DUO Mobile Installed."
- Open up the Duo Mobile App. You'll see "Get Started or "Add account options"
  - Important: Do not click on anything. Leave this page open and continue to step 3

Step 3: Self Enroll in DUO & Add a Mobile Device
- On a computer, go to the AppState Duo Self Enrollment page
- Enter in your AppState username (without the @appstate.edu) and password and click the button to Enroll in DUO
- Follow the on-screen prompts to add a mobile device, mobile phone number, and device type.
- A barcode (QR Code) will display that will need to be scanned with the DUO mobile App
- Using your device's camera, hover over the QR Code (the Duo App will automatically scan and add your AppState credentials to Duo Mobile)

- - A green check mark will display over the barcode indicating that the scan was successful. When finished, click "I have DUO Mobile Installed".

Adding Other Devices

Add a landline, office/home phone, tablet, TouchID, or non-smartphone as a device
From a computer, Access the Duo settings control panel (you may have to open this link in an incognito/private window or a separate browser if you've recently authenticated with Shibboleth and Duo).
Click the Add a new device link
Send a push to your phone to authenticate with Duo (anytime you want to add a device or see your devices and settings, you have to authenticate with Duo)
Select your desired device from the list and follow the on-screen prompts to complete the process.

Step 3

Obtain Your AppCard (University Bookstore, 2nd Floor)

AppCard Office Hours: Monday-Friday 8:00am-5:00pm

AppCards are issued to all faculty and staff on their first day of employment. Employees must present an AppCard (Photo ID) Request Form available from the Office of Human Resources or the AppCard Office, and employment will be verified. New employees are issued the AppCard at no charge. There is a nominal fee for replacement cards.

Procedures for submitting AppCard ID Photos Online

1. Using your AppState email address and the subject line "Photo for AppCard", please submit the following information to the AppCard Office email address at appcardoffice@appstate.edu

Full legal name
Date of birth
Banner ID (please contact Crystal Weisner at weisnercm@appstate.edu if you do not have this information)
Photo in .jpg format (see photo submission guidelines below
- Note: Photo must be submitted using our AppState email address. Photos will not be accepted from a personal email account.

Once sent, your photo will go through the approval process. You will receive an email once the photo has been received and entered into the approval process. If your photo is not approved, you will be notified by email and must resubmit a new photo. Please make sure to follow the photo submission guidelines below.

Photo Submission Guidelines

Note: Your ID Card photo must be a current picture of you taken in accordance with the U.S Department of State Passport Standards.

Photo requirements:

Current color photo within the last 6 months
Must be in .jpg format
Image should be 2" x 2" (51mm x 51mm) in high resolution (not grainy, pixelated, or blurry)
Head must be between 1 inch and 1 3/8 inches (25 - 35 mm) from the bottom of the chin to the top of the head
Orientation of the photo must be correct (if the photo is sideways it will not be accepted)
Solid white background
Centered, front view of full face
Cropped from just above the top of the head down to the collarbone
Bright, clear lighting
Eyes open and visible
Straight face or smile (no exaggerated faces)
If you normally wear prescription glasses, please do so for this photo
Head coverings are allowed if you wear them daily for religious purposes (full face must be visible & covering cannot obscure hairline or cast shadows on face)

Photos that do not meet requirements:

Wearing a hat, sunglasses, or anything that obscures the face
Shadows on the face, glare on glasses, or red eye
Other visible people or objects in the photo
Props or hand gestures
Inappropriate expressions
Copyrighted images

Step 4

HR Orientation & Benefits Forms (**if eligible)

**All permanent, full-time, and three-quarter-time employees (employed for the full academic year) at Appalachian State University are eligible to participate in the benefit programs listed on the HR website. Permanent half-time employees are eligible to participate in the Health Plans by paying the full cost. Tax Sheltered Annuities and the North Carolina Flexible Benefits Plan NCFlex are also available to permanent half-time employees.

1. Attend a faculty benefits orientation on Wednesday, August 3rd at 2:00 p.m. or Thursday, August 4th at 9 a.m. in Belk Library, room 114.

2. Enroll in The State Health Plan.

*Note: You must complete health plan enrollment within 30 days and retirement within 60 days of your hire date.

Resources

Office of Human Resources

330 University Hall Drive
Boone, NC 28607

Contact Information

Stephanie Ramsey
ramseysm1@appstate.edu
828-262-2271

Benefits
Stacey Clark
828-262-7872

New Faculty Orientation